Return & Refund Policy

CHOKHI NAMKEEN & SNACKS INDIA PRIVATE LIMITED
CIN: U56102DL2026PTC461305

At Chokhi Namkeen & Snacks India Private Limited, we take great care in preparing, packaging, and delivering our food products. Due to the nature of namkeen and snack items, we follow a strict No Return & No Refund policy.

No Return Policy

Food products once sold cannot be returned. This policy is in place to maintain hygiene, quality, and food safety standards.

We do not accept returns for:

  • Change of mind
  • Taste preference
  • Incorrect order placed by the customer
  • Partial consumption of products
  • Delay in delivery caused by courier partners

No Refund Policy

All sales made on https://chokhi.store/ are final and non-refundable. Once an order is confirmed and dispatched, no refund will be issued under any circumstances.

Damaged or Incorrect Products

In the rare event that:

  • You receive a damaged package, or
  • You receive a wrong product

Please contact us within 24 hours of delivery with:

  • Clear photos of the product
  • Photos of the outer and inner packaging
  • Your order ID

After verification, we may offer a replacement at our discretion. No cash or online refund will be provided.

Cancellation Policy

  • Orders cannot be cancelled once they are confirmed.
  • Orders already processed or dispatched are not eligible for cancellation or refund.

Contact Information

For any concerns related to your order, please contact us:

📧 Email: support@chokhi.store
📞 Phone: +91 88 00 935 339
🌐 Website: https://chokhi.store/