Terms & Conditions

Chokhi Namkeen & Snacks - Authentic Homemade Flavors from India > Terms & Conditions

CHOKHI NAMKEEN & SNACKS INDIA PRIVATE LIMITED
CIN: U56102DL2026PTC461305

Welcome to https://chokhi.store/. These Terms & Conditions govern your access to and use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions.

1. Company Information

This website is owned and operated by:

CHOKHI NAMKEEN & SNACKS INDIA PRIVATE LIMITED
CIN: U56102DL2026PTC461305

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or
  • You are accessing the website under the supervision of a parent or legal guardian

3. Products & Services

  • We deal in namkeen and snack food products.
  • Product images are for illustration purposes only; actual products may vary slightly in appearance.
  • Taste, texture, and color may vary due to natural ingredients and preparation methods.

4. Pricing & Payment

  • All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • Payments must be made in full at the time of placing the order.
  • We reserve the right to change product prices at any time without prior notice.

5. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance.
  • We reserve the right to accept or reject any order at our discretion.
  • Orders cannot be cancelled once confirmed or dispatched.

6. Shipping & Delivery

  • Delivery timelines are estimated and may vary depending on location and courier partner.
  • Delays caused by courier services, weather conditions, or unforeseen circumstances are beyond our control.
  • We are not responsible for delivery delays once the order has been handed over to the courier partner.

7. No Return & No Refund Policy

Due to the nature of food and snack products, we follow a strict No Return & No Refund policy.

  • Products once sold cannot be returned or refunded.
  • Refunds will not be issued for taste preferences, change of mind, or incorrect orders placed by customers.

In case of damaged or incorrect products, customers must contact us within 24 hours of delivery with supporting images. Replacement, if any, will be at our sole discretion.

8. User Responsibilities

You agree:

  • To provide accurate and complete information while placing orders
  • Not to misuse the website or attempt unauthorized access
  • Not to upload or transmit harmful, illegal, or offensive content

9. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Trademarks

is the exclusive property of Chokhi Namkeen & Snacks India Private Limited and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

We shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Health-related issues arising from misuse or improper storage of products
  • Delays or failures caused by events beyond our reasonable control

11. Privacy Policy

Your use of the website is also governed by our Privacy Policy. Please review it to understand our data practices.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi, India.

13. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

14. Contact Information

For any queries related to these Terms & Conditions, please contact us:

📧 Email: support@chokhi.store
📞 Phone: +91 88 00 935 339
🌐 Website: https://chokhi.store/